Refund Policy

Last updated: February 2026

1. Scope of This Policy

This Refund Policy applies only to payments made directly to 67IPTV for access to the 67IPTV application ("Application"). The Application is a media player that allows users to input and organize playlist URLs from third-party sources.

67IPTV does not process payments for third-party IPTV services or content providers and is not responsible for refunds related to external providers. If you have purchased a subscription or content from a third-party provider that you access through our Application, you must contact that provider directly for any refund requests.

2. Money-Back Guarantee

We offer a 7-day money-back guarantee on initial subscription purchases made directly to 67IPTV. If you are not satisfied with the Application within the first 7 days of your initial subscription purchase, you may request a full refund of the subscription fee paid to 67IPTV.

This guarantee applies only to payments made to 67IPTV for Application access. It does not apply to any third-party services, content subscriptions, or IPTV providers that you may access through the Application.

3. Eligibility for Refund

To be eligible for a refund from 67IPTV, you must:

  • Submit your refund request within 7 days of your initial purchase
  • Not have violated our Terms of Service
  • Provide a valid reason for the refund request
  • Not have previously received a refund from 67IPTV (one refund per customer)

4. Non-Refundable Items

The following are not eligible for refunds:

  • Subscription renewals after the initial 7-day period
  • Accounts terminated due to Terms of Service violations
  • Promotional, discounted, or free trial subscriptions (unless otherwise specified)
  • Add-on purchases or additional device connections
  • Payments made to third-party content providers or IPTV services
  • Subscriptions where the 7-day period has elapsed

5. Third-Party Services Disclaimer

67IPTV is a media player application only and does not provide, host, or distribute any media content. Any IPTV subscriptions, content packages, or streaming services you access through playlist URLs are provided by independent third parties.

67IPTV has no control over, and assumes no responsibility for, the quality, availability, legality, or refund policies of third-party content or services. We do not process payments on behalf of third-party providers, and we cannot issue refunds for purchases made with those providers.

If you are dissatisfied with a third-party service accessed through the Application, you must contact that service provider directly regarding their refund policies and procedures.

6. How to Request a Refund

To request a refund for a payment made directly to 67IPTV, please contact our support team:

Please include the following information in your refund request:

  • Your account email address
  • Order or transaction number
  • Date of purchase
  • Reason for the refund request

7. Processing Time

Refund requests are reviewed and processed within 3-5 business days of receipt. Once approved, the refund will be credited to your original payment method within 5-10 business days, depending on your payment provider.

We reserve the right to deny refund requests that do not meet the eligibility criteria or that appear to be fraudulent or abusive.

8. Chargebacks

We strongly encourage you to contact us before initiating a chargeback with your payment provider. We are committed to resolving issues fairly and promptly. Initiating a chargeback without first contacting us may result in:

  • Immediate termination of your account
  • Permanent ban from using our services
  • Collection of any outstanding amounts owed

9. European Union Users

If you are a consumer in the European Union, you may have additional rights under EU consumer protection laws regarding digital services. However, please note that the right of withdrawal under the Consumer Rights Directive may not apply to digital content once performance has begun with your prior consent.

By using the Application, you acknowledge that access to digital content begins immediately upon purchase and consent to waive any applicable withdrawal rights.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective upon posting. Your continued use of the Application after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at [email protected]